{"xsrfToken":"21181305642c6a6393e72d967088b0ad8248b381_lout","branding":{"id":"1","key":"es","name":"Drip Servicedesk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/189c6332-d0ca-4924-b624-ae26e9749c40/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMmZjMDBlZS1lYzQ1LTQ1YzMtOWQyNi1lZTgwZjgwMzgwMDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4OWM2MzMyLWQwY2EtNDkyNC1iNjI0LWFlMjZlOTc0OWM0MCI6WyJyZWFkIl19LCJleHAiOjE3NDQ4NDE0NzgsIm5iZiI6MTc0NDg0MDg3OH0.-7ylPZyloD4NIml441UADJZ8QaVX7hJuDWSDIOpQshw&client=02fc00ee-ec45-45c3-9d26-ee80f8038006&mode=fit","logoId":"189c6332-d0ca-4924-b624-ae26e9749c40","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#124677","helpCenterTitleColor":"#fa2ec0","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"es","projectId":10000,"serviceDeskId":1,"name":"Drip Servicedesk","description":"<p>Welcome! You can raise a Externer Servicedesk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"10003","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Wählen Sie diese Option, wenn Sie Fragen zur Lizenzierung oder Abrechnung haben.</p>","icon":10314,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[1],"key":""},{"id":"10040","name":"New Carrier","descriptionHtml":"","callToAction":"New Carrier","introHtml":"<p>Please enter all relevant information for onboarding at drip in the form below.</p>","icon":10311,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[1],"key":""},{"id":"10073","name":"New Telematic System","descriptionHtml":"","callToAction":"New Telematic System","introHtml":"","icon":10311,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","groups":[1],"key":""},{"id":"10004","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Sagen Sie uns die Probleme, die Sie haben.</p>","icon":10303,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[1],"key":""},{"id":"10056","name":"Report a bug (business critical)","descriptionHtml":"","callToAction":"Report a bug (business critical)","introHtml":"<p>Plattform ausgefallen oder schwerwiegende Fehlfunktion, die zu einem Produktausfall führt. Benutzer können ihre normalen Funktionen nicht angemessen ausführen.</p>","icon":10303,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[1],"key":""},{"id":"10057","name":"Report a bug (business mandatory)","descriptionHtml":"","callToAction":"Report a bug (business mandatory)","introHtml":"<p>Ein kritischer Verlust der Anwendungsfunktionalität oder <del>leistung. Hauptfunktions</del> / Produktfehler; Die Plattform ist verwendbar, aber stark eingeschränkt.</p>","icon":10303,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[1],"key":""},{"id":"10005","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[1],"key":""},{"id":"10002","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Fehlerbehebung? Wählen Sie diese Option, um Unterstützung anzufordern.</p>","icon":10321,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10040,10056,10057,10073,10003,10004,10005,10002]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"53fa7a31-8583-3a31-9e5c-22ee40fa75b2","appLinkName":"System Confluence","appLinkUrl":"https://d3eif.atlassian.net/wiki","spaceKey":"DPKB","spaceName":"DRIP Knowledgebase","spaceUrl":"https://d3eif.atlassian.net/wiki/spaces/DPKB","isServer":false},"labels":[],"projectKey":"ES","serviceDeskId":1,"kbLinkDomainURLs":["https://d3eif.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMmZjMDBlZS1lYzQ1LTQ1YzMtOWQyNi1lZTgwZjgwMzgwMDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4NDIwNzgsIm5iZiI6MTc0NDg0MDg3OH0.ddLFvCukKHGKl8hdgvqTO5B4pYDkT-zVfTMJbgnuZwE","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"02fc00ee-ec45-45c3-9d26-ee80f8038006","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10073,"projectId":10000,"form":{"name":"New Telematic System","descriptionHtml":"","callToAction":"New Telematic System","intro":"","instructions":"","icon":10311,"iconUrl":"https://d3eif.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10311","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"GPS Provider Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10086","fieldConfigId":"10207","label":"WebAdress","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10087","fieldConfigId":"10208","label":"User","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10088","fieldConfigId":"10209","label":"Pass","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10073","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10073","calendarParams":{"firstDay":0,"date":"2025-04-17T00:01:18+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"53fa7a31-8583-3a31-9e5c-22ee40fa75b2","appLinkName":"System Confluence","appLinkUrl":"https://d3eif.atlassian.net/wiki","spaceKey":"DPKB","spaceName":"DRIP Knowledgebase","spaceUrl":"https://d3eif.atlassian.net/wiki/spaces/DPKB","isServer":false},"labels":[],"projectKey":"ES","serviceDeskId":1,"kbLinkDomainURLs":["https://d3eif.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMmZjMDBlZS1lYzQ1LTQ1YzMtOWQyNi1lZTgwZjgwMzgwMDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ4NDIwNzgsIm5iZiI6MTc0NDg0MDg3OH0.ddLFvCukKHGKl8hdgvqTO5B4pYDkT-zVfTMJbgnuZwE","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"02fc00ee-ec45-45c3-9d26-ee80f8038006","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}